一、公司简介 　　上海赛强企业管理咨询有限公司设有管理咨询部、标准咨询部、市场营销部、售后服务部等职能部门。 　　公司致力于为广大企业界客户提供国际先进的企业管理解决方案和管理培训服务。我们已经为千家中外客户提供优质服务，其中包括世界五百强企业近100家。 　　公司与世界著名的认证机构BSI、BVQI、SGS、TUV、DNV、NQA、AQA、ITS、OQS、CI等有长期密切的合作。同时聘请北京大学光华管理学院和华中科技大学管理学院的教授来公司授课，在管理理论最新动向、培训及案例研讨等方面进行深入广泛的交流。 　二、技术力量 　　赛强的高级顾问师具有管理硕士以上学位和世界知名公司中高层管理经验，具有50家以上的咨询经验。顾问师全部具有学士以上学位和外资企业部门经理以上工作经验，具有20家以上的咨询经验。所有咨询师全部通过了英国IRCA或中国CNAT的注册主任审核员培训考试，部分咨询师曾经赴美国、日本、德国、新加坡、香港等地进行学术交流和研讨，熟悉国内外先进的管理理念和咨询方法，能以多种语言进行咨询。 　三、典型客户（详见客户名录） 　　Philips, Emerson, Siemens, Flextronics, IBM ITP, Pulse, ABB Teamwise, Valor, Bocom, Midcom, JDS, WKK, USI, LITEON, 旭电集团,万里扬集团,北京威卡威,DKCA，INOAC-JYCO，KDKC，A-KERR，WISETONK，Hinge,ARES，RPTECHNOLOGY，SINOLINK，COMRUS，TALATA，ETathena 服务理念 实效：不追求理论上的完美，而致力于实践上的成功。 诚信：承诺到的一定做到。 创新：为客户提供新视点、新思维、新方法。 专业：只有专业，才能卓越。 　四、组织文化 　a.企业使命： 　　以追求卓越的管理为起点，运用世界先进的管理理念和实用技巧，为中小企业提供切实有效的解决方案，与客户一起成长。 　b.质量目标： 　　100%按咨询计划执行； 　　100%客户满意； 　　100%达到目标通过认证。 　c.用人理念： 　　公司始终坚持"以人为本"的人才理念。在公司"用科学的方法选拔人，用真挚的情感留住人，用精彩的事业吸引人，用艰巨的工作锻炼人,用合理的制度激励人"的人才理念中，人才被视为公司最宝贵的财富。 公司不断加大人力资源管理力度，不断健全和完善人力资源管理体制。实施一套完整的培训、选拔、用人制度，实行"事业留人，待遇留人，感情留人"的用人机制，为每位员工实现自身价值创造广阔的空间。 　五、公司服务优势 　a.优良的质量意识 　“质量从我做起、从小事做起、从现在做起”，“下工序是我的客户”。我们认为质量是全体员工的责任。每位员工上岗前，必须进行“员工质量意识培训”和“内部质量员的培训”等质量意识培训课程。 　b.通过INTERNET网进行顾问咨询服务 　　客户如有任何疑问，在任何时候、任何地方都可通过互联网获取顾问的回答。 　c. 现成可用的电子表格文件 　　赛强公司积累了丰富的表格和文件样板，可供参考。 　d.丰富的专业书籍、标准、资料 　　赛强资料室资料丰富。有各类相关的书籍、录像带和VCD，拥有最新的管理技巧及质量保证方法等各种专题的资料。 　e.顾客表现反馈调查表 　　在顾问工作开始后的每月末会发出一份正式的顾问表现反馈调查表，以了解指定顾问的表现和客户的期望，通过反馈调查表，赛强公司会在余下的阶段不断提升服务质量和针对性，达成卓越的咨询。 　f.顾问师实力强、以专家小组方式开展工作、更专业、更系统 　　由具有很强的实际辅导经验及精深的理论功底的主导顾问师和管理经验丰富的顾问师组成极具战斗力的专家精英团队。主导顾问师全程辅导、专案及培训顾问师配合。 　g. 提供超值服务，性价比更高 　　我们不仅仅成功地辅导客户通过认证，更为重要的是我们有企业战略管理咨询、人力资源管理咨询、成本管理咨询、质量管理咨询（JIT、5S、SPC、6 Sigma）的成功辅导经验，更能取各家之长，补一家之短，建立更加完善的质量体系，使客户提高效率、降低成本、改进质量。同时，我们还提供管理学、人力资源管理、生产管理、IE工程、非财务管理的成本管理等超值培训课程。 　h.驻现场咨询的顾问方法，投入时间充足，顾问工作更为务实和有效 　　我们的精英团队将全面配合贵公司实际需要，灵活安排咨询时间，包括加班及住厂咨询，保证现场辅导时间的充足、更有实效。 　i. 所咨询单位都能一次性通过认证，管理上能得到切实的提升 　　我们的精英团队在保证客户一次性通过客户指定机构的认证的同时，还将为企业解决备受困扰的管理难题，真正为企业做实事，让企业获得实质利益。 　j.为客户培养一个高素质的管理团队，实现人力资源的增殖 　　我们将使用角色扮演、案例研讨、情景模拟、工作坊、现场指导等方式，与客户管理团队分享先进的管理理念和技巧，为客户营造一个高素质的精英管理团队，保证客户管理水平的提升及管理的连续性。 　k.取证后优惠的后续服务 免费参加本公司的标准研讨 免费一年内一次现场拜访和咨询 免费网上和电话答疑 其它咨询项目优惠 Shanghai SQS Enterprise Management Consultation Co., Ltd. Company Brief Introduction Shanghai SQS Enterprise Management Consultation Co. Ltd consists of functional departments of Management Consultation, Standard Consultation, Management Training, Marketing． The company dedicates the international advanced solutions of the enterprise management and the service of the management training to the customers in the field of enterprises. We have supplied superior quality service to hundreds of customers at home and broad. We have had close cooperation with the international famous assessment organizations: BSI, SGS, TUV, DNV, NQA,AQA,ITS,OQS, CI, etc, for a long time. At the same time, and also established the long — time strategy cooperation with the GuangHwa Management Department of Peking University and the Management Department of Central of China University of Science &Technology, and often have deep and extensive exchange in the latest trend of management theories, the training and the study & discuss of examples. The Technology Power All the senior consultants in SQS hold the academic degree above Master of manage, having th e management experience of senior estate in the well-known enterprises, and having consult experience for more than 50 enterprises. The common consultants hold the degree above bachelor, having more experience as the branch managers of foreign-capital enterprises, and having consult experience for more than 20 enterprises. All the consultants have passed the registration director examine training exam of English IRCA or Chinese CNAT, and some of them have been to America, Japan, Germany, Singapore and Hong Kong to have academic communication and study, acquainted with the domestic and international advanced management concepts and consult methods, can consult with various languages. MVP Customers (the name record of customers shows the details) Philips, Emerson, Siemens, Flextronics, IBM ITP, Pulse, ABB Teamwise, Valor, Bocom, Midcom, JDS, WKK, USI, LITEON, Suisun Group, DKCA，INOAC-JYCO，KDKC，A-KERR，WISETONK，Hinge,ARES，RPTECHNOLOGY，SINOLINK，COMRUS，TALATA，ETathena Service Principles Effectiveness : Do not pursue the perfection in theories, but concentrate our best on the success of the fulfillment. Sincerity : We must achieve our promises. Creativity : We can provide the customers with new points, new thought and new measures. Profession : Specialty results in excellence. Organization Culture •  Company Missions: To chase the excellent management as the beginning, using the advanced management concepts and practical skills in the world, we can supply the middle and small scale enterprises with actual and efficient solutions, to grow up with our customers. •  Quality Targets: To carry out the consult plan completely To satisfy all the customers utterly To attain the target and pass the attestation entirely •  Employ Principles: Company insists the persons who are the most base. In the concept of selecting person with the scientific methods, keeping person with sincere emotion, attracting person with fascinating business, exercising person with hard work, encouraging person with reasonable system, the talented are the most precious wealth of the company. Company is perfecting the human resource management continuously, evolving the human resource system gradually. We are also putting a set of complete system of training selecting, assigning system into practice, carrying out the assignment mechanism of business, treatment affection attracting person, and creating large space for every employs to fulfill his/her self-value. The service advantage of the company Ⅰ the intensive quality consciousness “In order to improve the quality, we must do everything from me on, from trifles on, from now on.” We thinks that the quality of company is the duty of the staff. Before go to work, every employee must have the training courses of employee's quality consciousness and internal quality checker. Ⅱ the customers have any questions when they consult by Internet, they can obtain response any time and anywhere by Internet. Ⅲ available electronics form document SQS accumulates abundant form and document sample product as reference. Ⅳ abundant professional books, standards, data There is various and abundant data in the SQS reference room. There are affluent related books, videos and VCD, and every kind of special subject including the latest manage skills and quality guarantee methods etc. Ⅴ the investigation form of customer's performance feedback We will at the end of every month send a normal investigation form of customer's performance feedback after the beginning of the consult, so to acquaint ourselves with appointed consultant's performance and the customer's expectation. Through the investigation forms, SQS will continuously improve the service quality and pertinence in the rest stage, so to get the perfect consult. Ⅵ the consultants are powerful, and extend the project more professionally and systematically by form of experts team The main consultants with very rich practical guiding experience and firm academic and consultants with rich managing experience build up a powerful elite expert team. The main consultants guide, project and train consultants in the whole course. Ⅶ provide valuable service, the higher ratio of capability to price Not only have we guided the system attestation successfully, but also we have the successful experience of the enterprise category management consult, the human resource management consult, the cost management consult and the quality management consult (JIT, 5S, SPC, 6 Sigma), and we can learn from others' strong points to offset ours weak ones to set up more perfect quality system, and make customers improve their efficiency, decline their cost, enhance their quality. At the same time, we also offer the cheap courses of management, human resource management, production management, IE project, the cost management of non — finance management. Ⅷ the consultants will settle the spot to guide the customer, so the devotion time is ample, the consult affair get more efficiency. Our elite team will cooperate with the customer actual demand generally, arrange consult time at random, include work overtime and consult by settling in the customer factory, to guarantee the local consult time is ample and more efficient. Ⅸ all the consult enterprise can pass the attestation by one time, can really improve the management. While guarantee customer pass the appointed organization's attestation, our elite team will solve the perplexed management problem, do some practical things and benefit the enterprise. Ⅹ culture a high-quality management team, realize the human resource propagates We will use the mode of playing the role, discussing the case, imitating the scene, working workshop, guiding on the spot, to share advanced management concepts and skills with customer management team, to ensure customer's management level get improvement and the continuity. Ⅺ the favorable continuous service after getting the certification The customer can enjoin our standard study & discussion freely; Visit and consult on the spot in a year freely; Respond on the Internet and telephone freely. Other items can be discount. Contact : Tel : 021-28120288 28120688 64604731 Fax : 021-64604731 Internet Site : www.ts16949-sh.com www.iso9000-sh.com E -mail ： sqs_sh@yahoo.com.cn

SQS文化

公司使命 帮助每个顾客实现实质性的、长远的、巨大的业绩增长。 建立一个吸引、发展并激发杰出人才的精英组织。

ccc 　价值观 以智慧实现价值，用智慧创造价值。

经营理念 诚信——惟有诚信，才能脚踏实地、全心服务于顾客。 专业——惟有专业，才能依每个顾客的特殊属性，度身辅导。 创新——惟有创新，才能提供顾客发展中解决问题的使用手段。

顾客 顾客是赛强公司生存的根本。 我们要听从顾客的意见，经营决策时，要留意从顾客的视角看问题。 要尊重顾客。 尽管我们可能会因为给予特定顾客的服务层次不同而有不同的标准，但我们重视所有顾客并向他们提供专业服务。 我们要对顾客信守承诺。 我们要力求超过顾客的期望。

员工 员工是赛强公司最宝贵的财富，我们将拥有行业中最好的员工而闻名。 员工在赛强公司受到敬重，享有尊严。我们要为员工的发展投资。我们鼓励员工追求个人的持续改进，使他们与公司一同成长。 我们在雇佣、报酬和提升上公平合理，我们重视员工的每一项贡献，我们要与员工公开交流思想。

工作标准和责任制 我们要持续改进所做的一切并力争达到最好。 我们要对照最高标准衡量自己的工作，尽善尽美是我们的终极目标。我们还要把自己的工作同竞争对手作水平比较。 我们期望公司的每个员工诚信正直。诚信是我们各项活动的绝对标准。公司内部交流、同顾客对话、与外单位交往，都必须诚实，这方面的任何差错都是不能接受的。 在赛强公司内部，我们要清晰表达期望、评价结果、做出建设性的反馈，并奖励成绩。 工作达不到期望值时，我们要实施纠正行动计划。 工作低于标准是不能接受的。 我们要使业务部门完成各自的计划而承担责任。

团队和交流 公开而及时地传达问题是我们所期望和鼓励的。 我们鼓励求助。我们期待任何有能力的人提供帮助。 我们要让赛强公司被所有人所认可，包括顾客、雇员、股东和合作伙伴。 所有部门和分公司都要使用正确的赛强公司标识作为自己的标识。 在公司的所有层面，我们期望决策都是在赛强公司最有利的基础上作出。

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